Notice of Privacy Practices

10X Wellness & Family Mobile Clinic

Effective Date: March 14, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Commitment to Your Privacy

10X Wellness & Family Mobile Clinic is committed to protecting the privacy and confidentiality of your medical information.

This notice describes how we may use and disclose your Protected Health Information (PHI) and your rights regarding that information.

Protected Health Information includes information related to:

• your past, present, or future health condition
• healthcare services you receive
• payment for healthcare services

We follow applicable privacy laws including the ** and applicable Texas medical privacy laws.

How We May Use and Disclose Your Health Information

We may use and disclose your health information for the following purposes:

Treatment

We may use and share your health information to provide and coordinate your healthcare.

Example: sharing medical information with laboratories, pharmacies, or other healthcare providers involved in your care.

Payment

We may use your health information to obtain payment for services.

Example: processing payments or communicating with billing providers or insurance companies.

Healthcare Operations

We may use your health information for operational purposes such as:

• quality improvement
• staff training
• administrative management
• licensing and regulatory compliance

Appointment Reminders

We may contact you regarding appointment reminders, follow-up care, or treatment recommendations.

Public Health Activities

We may disclose health information when required for public health purposes, including:

• reporting certain diseases
• preventing serious threats to health or safety
• reporting abuse or neglect when required by law

Legal Requirements

We may disclose health information when required by law, including:

• court orders
• law enforcement requests
• government audits
• regulatory investigations

Uses That Require Your Authorization

Certain uses and disclosures require your written authorization, including:

• marketing communications
• sale of protected health information
• other disclosures not described in this notice

You may revoke authorization at any time in writing.

Your Rights Regarding Your Health Information

You have the following rights regarding your health information.

Right to Access

You have the right to request access to and receive copies of your medical records.

Right to Request Amendments

If you believe your health information is incorrect or incomplete, you may request corrections.

Right to Request Restrictions

You may request restrictions on how your health information is used or disclosed for treatment, payment, or healthcare operations.

Right to Confidential Communications

You may request that we contact you through specific methods or at specific locations.

Example: contacting you only by phone or email.

Right to an Accounting of Disclosures

You have the right to request a list of certain disclosures we have made of your health information.

Right to a Copy of This Notice

You have the right to receive a paper or electronic copy of this notice at any time.

Our Responsibilities

10X Wellness & Family Mobile Clinic is required to:

• maintain the privacy and security of your health information
• provide this notice of privacy practices
• follow the terms of this notice
• notify you if a breach of unsecured protected health information occurs

Complaints

If you believe your privacy rights have been violated, you may file a complaint without fear of retaliation.

You may contact:

10X Wellness & Family Mobile Clinic
Phone: 281-533-8438

You may also file a complaint with:

U.S. Department of Health and Human Services
Office for Civil Rights

Changes to This Notice

We reserve the right to update this Notice of Privacy Practices. Updated versions will be posted on our website and available upon request.

Contact Information

If you have questions about this notice or your privacy rights, please contact:

10X Wellness & Family Mobile Clinic
Phone: 281-533-8438